Last Updated: October 26, 2023
Welcome to Leonisa Sale Store! We are dedicated to supporting your confidence through our carefully crafted activewear, lingerie, and swimwear. These Terms and Conditions (“Terms”) govern your access to and use of our website womenslingerieco.com (the “Site”) and your purchase of our products. By accessing the Site or placing an order, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing, browsing, or making a purchase from the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Shipping & Returns Policy (incorporated herein by reference), and our Privacy Policy. If you do not agree with any part of these Terms, you must not use the Site or purchase our products.
2. User Obligations and Responsibilities
To ensure a smooth experience for all, you agree to:
- Provide accurate, current, and complete information when creating an account or placing an order.
- Maintain the confidentiality of your account credentials and be responsible for all activities under your account.
- Use the Site only for lawful purposes and not engage in any activity that may harm the Site, its functionality, or other users.
- Review product descriptions, size charts, and care instructions thoroughly before purchasing, especially for specialized items like Full Figure, Plus Size Swimwear, Bum Lifting, and Posture Corrector styles, as finding the perfect fit is personal.
- Comply with all applicable local laws regarding the import and use of our products, including paying any applicable customs duties or import taxes.
3. Products and Services Description
We offer a curated collection of women’s intimate apparel, swimwear, and activewear, including but not limited to: Activewear, Bras (Balconette, Half Cup, Full Figure), Swimwear (Bikinis, One Piece, Brazilian), Knickers, Leggings, and specialized support garments.
Important Product Notes:
- Color & Display: We strive to display product colors as accurately as possible. However, slight variations may occur due to monitor settings.
- Fit & Sizing: Sizing may vary between styles. It is your responsibility to consult our size guides before ordering.
- Hygiene & Final Sale: For the comfort and safety of all customers, certain intimate items (e.g., Knickers, French Knickers, opened Multipacks) are marked as final sale and cannot be returned or exchanged. Please shop thoughtfully.
4. Orders and Payment Terms
4.1 Order Process
Placing an item in your cart does not reserve it. An order is only confirmed once we send you an order confirmation email after your payment has been authorized and accepted by us.
4.2 Pricing and Payment
All prices are listed in US Dollars (USD). We accept the following payment methods: Visa, MasterCard, JCB, and PayPal.
You authorize us to charge the total order amount (product price + shipping + any applicable taxes) to your selected payment method at the time of order placement. We use secure encryption technology for all transactions.
4.3 Shipping
Our detailed shipping policy is part of these Terms. Key points include:
- Processing: Orders are processed within 1-2 business days after payment confirmation.
- Methods:
- Standard Shipping: $12.95 flat rate via DHL/FedEx. Delivery in 10-15 business days after dispatch.
- Free Shipping: For orders over $50 via EMS. Delivery in 15-25 business days after dispatch.
- International Orders: We ship worldwide, excluding some Asian and remote regions. You are responsible for all customs duties, taxes, and fees imposed by your country. Delivery times are estimates and may be affected by customs clearance.
4.4 Cancellations & Changes
You may request to cancel or modify your order by emailing us immediately at admin@womenslingerieco.com. We will accommodate your request only if the order has not yet entered the processing or shipping stage.
5. Returns, Exchanges, and Refunds
Your satisfaction is our priority. Our full Returns & Exchanges Policy applies, with the following summary:
- Window: 15 days from the date you receive your order.
- Condition: Items must be unworn, unwashed, and in original packaging with all tags.
- Process: You must contact us first at admin@womenslingerieco.com to obtain a Return Authorization (RA) number.
- Costs: Return shipping is the customer’s responsibility unless the return is due to our error (e.g., wrong item shipped). Original shipping fees are non-refundable.
- Refunds: Issued to the original payment method within 10 business days of us receiving and inspecting the return.
6. Intellectual Property
All content on this Site, including text, graphics, logos, images, product designs, and software, is the property of Leonisa Sale Store or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Site content without our express written permission.
7. Limitation of Liability
Leonisa Sale Store and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Site or our products, including but not limited to loss of profits, data, or use.
Our total liability to you for any claim arising from your use of the Site or products shall not exceed the total amount you paid for the specific product(s) giving rise to the claim.
This limitation applies to the fullest extent permitted by law in your jurisdiction.
8. General Provisions
Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law provisions.
Changes to Terms: We reserve the right to update these Terms at any time. The updated version will be posted on the Site with a new “Last Updated” date. Your continued use of the Site after such changes constitutes acceptance.
Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Contact Information: For questions about these Terms, your order, or our products, please contact our support team.
We’re Here to Support You
Email: admin@womenslingerieco.com
Mail: Leonisa Sale Store
691 Parker Drive, Garfield Heights, OH 44128, USA
We aim to respond to all inquiries within 1-2 business days.
Thank you for choosing Leonisa Sale Store. We stand behind our products and are committed to ensuring you feel as confident in our service as you do in our designs.
With love and support,
The Leonisa Sale Store Team
